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7:03

Activity

96/ 100
Verified · today
↗ +2.1vs. last week
Activity4m
Floor 3 · Cleaned
QR-verified · Bay 14, 22, 31
Action12m
Lobby · Spill flagged
Tenant report · 9th & Howell
!
Operations24m
Operator clocked in
Jordan S. · NW-2104
Compliance38m
Restroom B · Verified
12 checkpoints passed
Reports1h
March report ready
24 pages · 4 locations
View

Schedule

March 2026
SMTWTFS12345678910111213141516171819202122232425262728293031
Upcoming
11
Thu
Walk-through · HQ
Pacific NW office · 10:30 AM
Sched
14
Sun
Nightly clean
Floors 2–3 · 11:00 PM
Auto
16
Tue
Restroom deep-clean
All locations · 6:00 PM
Auto
23
Tue
Quarterly review
Bellevue Annex · 2:00 PM
New

Service report

96
Mar 7 · Nightly clean
HQ · 24K sqft
Photos · 6
Lobby
Floor 2
Floor 3
Restroom A
Restroom B
Kitchen
Checklist · 5 / 5
Vacuumed all common areas
11:42p
Sanitized high-touch surfaces
11:58p
Restocked restrooms (B1, B2, B3)
12:14a
Trash + recycling pulled
12:31a
Glass + entry doors polished
12:48a

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Where
What

Properties

4 sites · live
HQ · Downtown
Office · 24,000 sqft
98
score
Bellevue Annex
Office · 12,500 sqft
94
score
Tukwila DC
Warehouse · 45,000 sqft
89
score
Auburn Clinic
Healthcare · 8,200 sqft
99
score
Avg score · 95.0

The Portal

A property-level command center

portal.jan-pro.com / properties / 1st-franklin-financial
JanGuard Facilities Management Dashboard Messages My Properties Service Records Reports Requests Issues Vendors RFPs Inventory Supplies Order QR Codes Print QR Codes Inspections Billing Team ? Help & Support Welcome back, Taylor Here's what's happening with your facilities My Properties Riverstone Plaza — North Tower Active 2200 Riverstone Pkwy, Ste 400, Austin, TX, 78704 Refresh Edit Report Issue 47 Total Services 44 Completed 2 Open Issues 3 Active Vendors ⌂ BUILDING INFO Type Office Timezone America/Chicago ✆ EMERGENCY CONTACT Marcus Tate Property Manager · After-hours line (512) 555-0118 ⚡ ACCESS & REQUIREMENTS Keypad: #4127 · Loading dock entry Hard hat + badge required on roof Cleaning after 6:00 PM weekdays ⊞ Overview PhotosMaintenanceVendorsInventoryDocumentsNotesHistory 44 Completed Services 3 Upcoming Services ! 2 Open Issues 3 Active Vendors ⤴ Service Performance Completion Rate 93.6% 47 Total Services 44 Completed 3 Scheduled ⏱ Upcoming Services Standard janitorial Tonight · 6:00 PM Day porter shift Tomorrow · 7:30 AM EnviroShield disinfection Fri Sep 12 · 10:00 AM

One-tap Requests

Need something? Six categories, two clicks.

From extra cleanings to quality complaints, every request routes directly to your franchise owner with a tracked timeline.

What would you like to request? Creating request for: Riverstone Plaza — North Tower Riverstone Plaza — North Tower Additional Service Request a one-time extra cleaning service Reschedule Service Change the date/time of a scheduled cleaning Makeup Service Request to make up a missed cleaning Special Cleaning Deep clean, post-event, or move- in/out service Quality Complaint Report an issue with service quality General Inquiry Ask a general question Back

Everything You Need in One View

Live Cleanliness Scores

View real-time scores for every location, floor, and area. Historical trends show cleaning quality over time.

Inspection Reports

Timestamped, photo-verified reports from every Tracker® inspection. Drill into individual checkpoints.

Service Schedule

See upcoming cleaning visits, holiday schedules, and special service dates. Never wonder when your next cleaning is.

Issue Tracking

All QR feedback and reported issues in one view with status updates. Track resolution times and patterns.

Communication Hub

Direct messaging with your franchise owner and Regional Developer. Keep all facility communication in one place.

Multi-Location Rollup

National accounts see all sites on a single dashboard — scores, schedules, issues, and billing across every location.

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