Find Service Own a Franchise

Client Portal

Every Location. One Dashboard.

Live scores, verified inspections, service schedules, and issue tracking — all in one place. For facility managers who refuse to manage blind.

The Portal

A property-level command center

portal.jan-pro.com / properties / 1st-franklin-financial
JanGuard Facilities Management Dashboard Messages My Properties Service Records Reports Requests Issues Vendors RFPs Inventory Supplies Order QR Codes Print QR Codes Inspections Billing Team ? Help & Support Welcome back, Taylor Here's what's happening with your facilities My Properties Riverstone Plaza — North Tower Active 2200 Riverstone Pkwy, Ste 400, Austin, TX, 78704 Refresh Edit Report Issue 47 Total Services 44 Completed 2 Open Issues 3 Active Vendors ⌂ BUILDING INFO Type Office Timezone America/Chicago ✆ EMERGENCY CONTACT Marcus Tate Property Manager · After-hours line (512) 555-0118 ⚡ ACCESS & REQUIREMENTS Keypad: #4127 · Loading dock entry Hard hat + badge required on roof Cleaning after 6:00 PM weekdays ⊞ Overview PhotosMaintenanceVendorsInventoryDocumentsNotesHistory 44 Completed Services 3 Upcoming Services ! 2 Open Issues 3 Active Vendors ⤴ Service Performance Completion Rate 93.6% 47 Total Services 44 Completed 3 Scheduled ⏱ Upcoming Services Standard janitorial Tonight · 6:00 PM Day porter shift Tomorrow · 7:30 AM EnviroShield disinfection Fri Sep 12 · 10:00 AM

One-tap Requests

Need something? Six categories, two clicks.

From extra cleanings to quality complaints, every request routes directly to your franchise owner with a tracked timeline.

What would you like to request? Creating request for: Riverstone Plaza — North Tower Riverstone Plaza — North Tower Additional Service Request a one-time extra cleaning service Reschedule Service Change the date/time of a scheduled cleaning Makeup Service Request to make up a missed cleaning Special Cleaning Deep clean, post-event, or move- in/out service Quality Complaint Report an issue with service quality General Inquiry Ask a general question Back

Everything You Need in One View

Live Cleanliness Scores

View real-time scores for every location, floor, and area. Historical trends show cleaning quality over time.

Inspection Reports

Timestamped, photo-verified reports from every Tracker® inspection. Drill into individual checkpoints.

Service Schedule

See upcoming cleaning visits, holiday schedules, and special service dates. Never wonder when your next cleaning is.

Issue Tracking

All QR feedback and reported issues in one view with status updates. Track resolution times and patterns.

Communication Hub

Direct messaging with your franchise owner and Regional Developer. Keep all facility communication in one place.

Multi-Location Rollup

National accounts see all sites on a single dashboard — scores, schedules, issues, and billing across every location.

Ready to See Your Facility's Data?

Every JAN-PRO client gets portal access. Get started with an instant quote.