Privacy Policy

Last updated: April 15, 2026

JAN-PRO Systems International ("JAN-PRO," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website jan-pro.com (the "Site") or use our services.

Information We Collect

Information You Provide

We may collect personal information that you voluntarily provide when you:

Submit a contact form or request a cleaning estimate
Use our Instant Quoting Tool
Submit a franchise inquiry
Subscribe to our newsletter
Create an account on our Client Portal

This information may include your name, email address, phone number, mailing address, company name, facility details, and any other information you choose to provide.

Information Collected Automatically

When you visit our Site, we may automatically collect certain information about your device and usage, including:

IP address and approximate geographic location
Browser type and operating system
Pages viewed and time spent on pages
Referring website or search terms
Device type (desktop, mobile, tablet)

We use privacy-respecting analytics that do not use cookies or track you across websites.

How We Use Your Information

We use the information we collect to:

Respond to your inquiries and provide requested services
Generate and deliver cleaning estimates
Route your inquiry to the appropriate Regional Developer
Process franchise inquiries and provide franchise information
Send marketing communications (with your consent)
Improve our website and services
Comply with legal obligations

How We Share Your Information

We may share your information with:

JAN-PRO Regional Developers: When you request a cleaning estimate or franchise information, your contact details and facility information are shared with the Regional Developer in your area so they can follow up with you.
Service Providers: Third-party vendors who help us operate our website, process forms, send communications, or analyze usage.
Legal Requirements: When required by law, regulation, or legal process.

We do not sell your personal information to third parties.

Your Rights and Choices

Depending on your location, you may have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Opt out of marketing communications
Request a copy of your data in a portable format

To exercise any of these rights, contact us at privacy@jan-pro.com.

California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and how it is used, the right to delete personal information, and the right to opt out of the sale of personal information. We do not sell personal information as defined under the CCPA.

Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

Our Site is not directed to children under 13. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, contact us at:

JAN-PRO Systems International
Attn: Privacy
Atlanta, GA
Email: privacy@jan-pro.com
Phone: 1-866-JAN-PRO1